online shopping

Been buying stuffs from Zalora lately. Blame it on discount vouchers. But this site has a very peculiar issue. They don't seem to ship stuffs out together.

For example, let's say I'd bought 3 items in total under one transaction. Strangely, they shipped out the items separately into 2 shipments although the delivery timeline of the purchased items were the same eg. delivery within 3-4 days. And since they use external services (for example courier or Singpost), then logically a single shipment should be cheaper than multiple ones. Duh.

Recently, they've decided to cease the pickup service for returns. Now, though the return is still free, the onus is on the customer to drop the items at the post office. Probably quite costly to have courier picking up returns since the probability of returns are quite high. Hmm.